By using FTS Broadband services, including but not limited to VoIP, internet, and SMS notification services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please discontinue use of our services immediately.
FTS Broadband provides telecommunications services including:
Our SMS notification service provides automated alerts for:
SMS notifications are completely optional. You may choose to opt-in to receive SMS notifications related to your account and service status through the following methods:
SMS opt-in is never required to purchase or use FTS Broadband services. All services remain fully functional without SMS notifications. You can manage your account and receive important updates through email or phone calls instead.
Message frequency varies based on system events and service activities. You may receive multiple messages per day during service outages or maintenance periods, while normal operations typically generate only occasional notifications as needed.
You may stop receiving SMS notifications at any time by:
For assistance with SMS services:
Services are provided for legitimate business and personal communication purposes in compliance with applicable laws.
You may not use our services for:
We strive to maintain 99.9% service availability. Planned maintenance will be announced in advance when possible.
Service may be temporarily interrupted for:
We collect information necessary to provide services, including:
Collected information is used solely for:
We do not sell, rent, or share personal information with third parties except:
Charges for services are as specified in your service agreement. Additional charges may apply for:
Payment is due within 30 days of invoice date. Late payments may result in service suspension.
Standard messaging and data rates may apply for SMS notifications based on your mobile carrier plan.
FTS Broadband is not liable for:
Our total liability for any claim shall not exceed the amount paid for services in the preceding 12 months.
You may terminate services with 30 days written notice.
We may terminate services for:
Support is available during business hours at 310-787-7228 or support@ftsbroadband.com. Emergency support may be available for critical service issues.
Our services comply with FCC regulations for telecommunications providers.
SMS notifications are sent in compliance with the Telephone Consumer Protection Act (TCPA) and require opt-in consent.
We reserve the right to modify these terms with 30 days notice. Continued use of services constitutes acceptance of modified terms.
These terms are governed by the laws of [Your State]. Any disputes shall be resolved in the courts of [Your County, State].
FTS Broadband
350 S Crenshaw Blvd Suite A201
Torrance, CA 90503
United States
Phone: 310-787-7228
Email: support@ftsbroadband.com
Website: fts1.net
If any provision of these terms is found unenforceable, the remaining provisions shall remain in full force and effect.